Customer Service at AWA

At All Weigh Automation, we understand the importance of technical support for your weighing, packaging, and robotic machinery. That's why we provide our customers with unparalleled technical support services over the phone and through email. Our team of highly knowledgeable field service technicians are also available to meet all your onsite needs.

We are proud of our roots in field service and machine-building and the insight we've gained from over 1,000 customer sites in various industries. Our experience and expertise have allowed us to develop a range of technical support services that can be tailored to meet your unique needs.

Whether you need help troubleshooting an issue over the phone or require the assistance of a field service technician to address an onsite issue, we've got you covered. Our team is equipped to handle a range of technical support needs, from routine maintenance to emergency repairs. We understand that time is of the essence when it comes to technical issues, which is why we prioritize prompt and efficient service.

In addition to technical support, we also offer a range of other services to help our customers improve their bottom line. These services include advising on productivity and process savings, labor reduction strategies, and improved materials management obtained through weighing accuracy improvements. We can even incorporate data acquisition into our systems to document these savings.

At AWA, we are committed to providing our customers with the highest level of technical support and services. Contact us today to learn more about how we can help you optimize your operations and improve your bottom line.